Shipping Information
We want your Alpargali order to arrive safely and smoothly. Below you’ll find information about order processing, estimated delivery times, tracking, and what to do if you experience a delivery issue.
Free Shipping
Orders over $169 USD qualify for free standard shipping. Any applicable shipping charges will be shown at checkout before you complete your purchase.
Order Processing
Orders are typically processed within 1–2 business days. Once your order has been processed and shipped, you’ll receive a shipping confirmation with tracking information.
Estimated Delivery
Standard delivery typically takes approximately 7–15 business days after your order has been processed.
Delivery times are estimates and may vary depending on your destination, carrier conditions, holidays, weather, or other circumstances outside of our control.
Track Your Order
Once your order is on the way, you can follow its progress using the tracking information provided in your shipping confirmation email. You can also track your order here .
Shipping Delays
During busy periods such as holidays, promotional events, and Black Friday, carriers may experience higher shipping volumes and delivery may take longer than usual.
If your tracking information has not updated for an extended period or your order has passed the estimated delivery window, please contact us. Our team will help you check the latest shipping status.
Shipping Address
Please make sure your shipping address is complete and correct before placing your order. If you notice an error after ordering, contact us as soon as possible. Once an order has entered the shipping process, changes may no longer be possible.
Delivery Issues
If your package appears to be delayed, lost, or delivered incorrectly, please contact our support team with your order number and tracking information. We’ll review the shipment details and help determine the next step.
Contact Us
If you have any questions about shipping or your order, please contact us at hello@alpargali.com . Please include your order number when contacting us so we can assist you more quickly.